⬡ LIVE FIELD INTELLIGENCE · METRIX V3 · UTILITY INTELLIGENCE SYSTEM

NERIS METRIX
V3

FIELD INTELLIGENCE SYSTEM · AYIVI SOLUTIONS

The field officer app at the heart of the NERIS platform. METRIX V3 turns flagged meters into GPS-guided field assignments, on-site scan verdicts, evidence capture, and real-time sync — all in one encrypted session.

⚡ METER SCAN 📍 GPS NAVIGATION 📋 TASK QUEUE 📷 EVIDENCE CAPTURE ⬡ NERIS INTELLIGENCE 🔄 OFFLINE CAPABLE 🔒 TLS 1.3 ENCRYPTED
3,200+
METERS MONITORED
<2s
SCAN-TO-VERDICT
5
APP SCREENS
NERIS
INTELLIGENCE CORE
▶ Explore METRIX V3 metrix.nerisafrica.com ↗ Request Demonstration
▼ SCROLL TO EXPLORE ▼
MX
NERIS FIELD INTELLIGENCE SYSTEM
METRIX
V3 · FIELD INTELLIGENCE · AYIVI SOLUTIONS
⬡ OFFICER AUTHENTICATION
OFFICER ID
MX-0041
REGION
Accra East Region
ROLE
Field Technical Officer
ACCESS PIN
••••••
AUTHENTICATE & ENTER FIELD
🔒 TLS 1.3 ENCRYPTED · SESSION LOGGED
SCENE 01 · AUTHENTICATION

Secure.
Every Session.

METRIX V3 opens with encrypted officer authentication. Every session is logged, role-verified, and tied to a specific officer ID — ensuring full auditability of every field action taken in the system.

  • 🔒
    TLS 1.3 encrypted sessions — all officer actions are cryptographically authenticated and logged centrally in NERIS.
  • 🧏
    Role-aware login — Field Technical Officer, CRO, Senior Officer, or District Supervisor roles activate different permission sets and task views.
  • 📡
    Region assignment — each officer is tied to a region and sees only the meters and tasks relevant to their patch.
METRIX V3 Visual System: Forest green / gold / crimson encodes severity semantics directly into the visual language of the app — critical in red, suspicious in amber, normal in lime-gold.
V3
● ONLINE
OFF. K. MENSAH · ACCRA EAST
MX-0041
SHIFT: 07:00
⬡ LIVE
MDN-0042 · 35.6% · BYPASS
·
KKM-0091 · 41.0% · UNMETERED
·
OSU-0017 · 22.3% · DRIFT
·
ACCRA EAST · 12 TASKS
METER IDENTIFICATION
MDN-0042
📷 QR SCAN
📡 NFC TAP
🔦 OPTICAL
NERIS DIAGNOSTIC · MDN-0042 · SCAN COMPLETE · 08:42:17
⬡ CRITICAL
35.6% loss deviation · Bypass confirmed · Tamper flag active
Customer: KWABENA ASANTE · Account: UTL-044-19821
GATE 1 — INPUT
312 MWh
Madina East Feeder
GATE 2 — METERED
201 MWh
NUSM-1 · 3,200 meters
NERIS LOSS CALCULATION
312 MWh − 201 MWh = 111 MWh
111 MWh UNACCOUNTED
35.6% Loss Rate · EXCEEDS 15% THRESHOLD · CRITICAL
METER ID
MDN-0042
TAMPER FLAG
ACTIVE
METER STATUS
BYPASSED
CRO STATUS
NOTIFIED
SCAN
📋
TASKS
7
🗺
MAP
NERIS
👤
PROFILE
SCENE 02 · METER SCAN & VERDICT

Scan to
Verdict in 2s.

The field officer enters a meter ID or uses QR, NFC, or optical scan. NERIS cross-references substation gate data against metered consumption, computes loss, and delivers an immediate CRITICAL / SUSPICIOUS / NORMAL verdict with all supporting data.

  • 📡
    Three scan modes: QR code scan, NFC tap, or optical port read. Any one triggers an instant NERIS diagnostic call.
  • Gate loss formula: Gate 1 (substation input) minus Gate 2 (metered consumption) = unaccounted loss. Displayed in MWh, GHS, and percentage in real time.
  • 🚨
    Severity thresholds: CRITICAL (>30%), SUSPICIOUS (15–30%), NORMAL (<15%). The whole app palette shifts with the severity level.
  • 📷
    Evidence capture is launched directly from the verdict screen — photos, GPS, and timestamp are auto-appended to the CRO case in EASIPOWER Staff.
Live example: MDN-0042 · Madina North — 35.6% loss, bypass confirmed. GHS 4,320 recoverable per month. CRO A. Darko notified. Enforcement clearance confirmed.
V3
● ONLINE
OFF. K. MENSAH · ACCRA EAST
MX-0041
ACTIVE TASK QUEUE · TODAY
12
ASSIGNED BY NERIS · PRIORITY ORDERED
CRITICAL: 4
SUSPICIOUS: 5
DONE: 3
ALL ACTIVE
CRITICAL
SUSPICIOUS
COMPLETED
TASK-001 · PRIORITY 1 · DISPATCHED 07:15
MDN-0042 · KWABENA ASANTE
📍 Haatso Road, Madina · 1.2km
CRITICAL
35.6% LOSS· GRIDWATCH FLAGGED · BYPASS
⚡ SCAN
🗺 NAVIGATE
↑ ESCALATE
TASK-002 · PRIORITY 2
KKM-0091 · UNMETERED ZONE
📍 Ritz Area, Kanda · 2.8km
CRITICAL
41.0% LOSS· UNMETERED CONNECTION
⚡ SCAN
🗺 NAVIGATE
TASK-003 · PRIORITY 3
OSU-0017 · AMA MENSAH
📍 Osu Oxford St · 3.4km
SUSPICIOUS
22.3% LOSS· METER DRIFT PATTERN
⚡ SCAN
🗺 NAVIGATE
TASK-004 · COMPLETED · 09:14
ACC-0004 · Verdict: NORMAL
📍 Airport Residential
DONE
8.2% LOSS· WITHIN THRESHOLD · SYNCED
SCAN
📋
TASKS
🗺
MAP
NERIS
👤
PROFILE
SCENE 03 · TASK QUEUE

Every Task.
Priority Ordered.

GRIDWATCH flags a meter. METRIX turns it into a task. The field officer has a priority-ranked list — organised by loss percentage, financial impact, and geographic cluster — so they always work the highest-value targets first.

  • 📊
    NERIS priority engine automatically ranks tasks by financial loss, meter type, tamper history, and district-level enforcement schedules.
  • 🔴
    Three severity tiers: CRITICAL (red, >30%), SUSPICIOUS (amber, 15–30%), NORMAL (lime, <15%) — each with distinct visual treatment and action flows.
  • 🔄
    Live sync: Task completions update GRIDWATCH and EASIPOWER Staff in real time — the district supervisor's dashboard reflects every field action within seconds.
  • 🔒
    CRO dispute freeze status is surfaced on each task card — officers are warned before taking enforcement action on contested accounts.
Task completion loop: K. Mensah completes TASK-001. Verdict: BYPASS CONFIRMED. Evidence attached. Case EP-2847 auto-created in EASIPOWER Staff for CRO A. Darko. GRIDWATCH loss score updated immediately.
V3
● ONLINE
OFF. K. MENSAH · ACCRA EAST
MX-0041
🔴
MDN-0042 · CRITICAL
🔴
KKM-0091 · CRITICAL
🟠
OSU-0017 · SUSP
🟠
LAB-0033 · FREEZE
🟢
ACC-0004 · DONE
👤
CRITICAL
SUSPICIOUS
DONE
YOU · MX-0041
METERS3,200
TASKS12
CRITICAL4
⚡ Nearby Critical Meters
MDN-0042 · Haatso Road
1.2km · Madina East Feeder
35.6%
KKM-0091 · Ritz Area
2.8km · Kanda Feeder
41.0%
SCAN
📋
TASKS
🗺
MAP
NERIS
👤
PROFILE
SCENE 04 · GPS FIELD MAP

Navigate to
Every Meter.

The METRIX map overlays all assigned task meters on a live district map — colour-coded by severity. The field officer's real-time GPS position is shown alongside all critical, suspicious, and completed meters in their patch.

  • 📍
    Live GPS positioning — the officer's location updates continuously, with route distance shown to each assigned meter.
  • 🗺
    Severity-coded markers: red (CRITICAL), amber (SUSPICIOUS), lime (DONE), gold (officer) — the whole field situation at a glance.
  • 📊
    Bottom sheet meter list — nearest critical meters surface automatically with loss percentage, feeder name, and tap-to-navigate or tap-to-scan.
  • 🔒
    CRO freeze flags are visible on the map — meters under dispute are visually distinct so officers don't enforce on contested accounts.
Offline-capable: METRIX V3 caches the last-synced map and task data locally. If signal is lost in the field, the officer can still navigate, scan, and record verdicts — all queued for sync when connectivity returns.
V3
● ONLINE
OFF. K. MENSAH · ACCRA EAST
MX-0041
NERIS Field Intelligence
NERIS CORE CONNECTED
Ask anything about your meters, tasks, patterns, or enforcement. NERIS has full context of your session and Accra East's live loss data.
SCAN
TASK
PATTERN
ENFORCE
CRO
Ask NERIS
⬡ NERIS RESPONSE
08:43:21
MDN-0042 confirms a classic bypass pattern. Gate 1 input: 312 MWh. Gate 2 metered: 201 MWh — a 35.6% loss rate, more than double the 15% threshold. Tamper flag active for 23 days. Recoverable revenue: approximately GHS 4,320/month. No CRO freeze is active. Proceed with enforcement and evidence capture.
RECENT QUERIES
Which of my tasks should I prioritise by financial impact?
08:30 · TASK MODE · RESPONDED
Is there a CRO freeze on any of my assigned meters today?
07:58 · CRO MODE · RESPONDED
SCAN
📋
TASKS
🗺
MAP
NERIS
👤
PROFILE
SCENE 05 · NERIS INTELLIGENCE

NERIS.
In the Field.

NERIS Intelligence is the decision engine embedded in METRIX. It understands the field officer's current context — their assigned meters, live loss data, enforcement schedule, and CRO freeze status. Ask in plain language. Get precise, actionable field guidance instantly.

  • Five intelligence modes: SCAN (meter analysis), TASK (prioritisation), PATTERN (loss trends), ENFORCE (action guidance), CRO (freeze status). Each mode focuses NERIS on the relevant operational context.
  • 🧠
    Full session context: NERIS knows who the officer is, which meters are assigned, the loss rates, and which CRO holds each account — every response is specific, not generic.
  • Action buttons are generated from each NERIS response — "Run Scan Now", "Add to Tasks", "Contact CRO", "Freeze Enforcement" — one-tap execution directly from the response.
  • 📶
    Offline fallback: when connectivity is unavailable, NERIS operates from cached diagnostic data — last-synced meter intelligence without requiring a live connection.
Intelligence is not a query box. NERIS responds like an experienced district utility engineer — precise figures, meter IDs, currency values, enforcement verdicts. No filler. No hedging. Field-grade intelligence on demand.
THE NERIS PLATFORM

METRIX Connects to
the Full Ecosystem.

METRIX is one of four products sharing a single NERIS intelligence core. Each handles a distinct layer of electricity revenue management — from national grid intelligence down to the customer's phone.

NERIS GRID INTELLIGENCE
GRIDWATCH
National loss monitoring · Region to meter drill-down
gridwatch.nerisafrica.com
NERIS · GRIDWATCH
LIVE
GW-0014 · A. FREEMAN
GATE 1 INPUT
GHS 34.16M
28,470 MWh
LOSS GAP
14.7%
↑ GHS 5.02M
REGIONS CRITICAL
2
Accra East, West
Accra East
24.1%
📡
National Two-Gate Dashboard — tracks Gate 1 energy input vs Gate 2 metered output across all regions, live.
🔍
5-level drill-down — National → Region → District → Feeder → Individual Meter, tap to navigate.
NERIS Intelligence — queries, tamper assessment, and field dispatch from inside the dashboard.
NERIS · CRO STAFF PORTAL
EASIPOWER
Operations & enforcement · Case management
easipower.nerisafrica.com
EASIPOWER STAFF
A. DARKO · CRO · MADINA
OPEN CASES
18
4 overdue
RESOLVED
34
This period
RESOLUTION RATE
94%
Rank #1
CASE EP-2847 · FROM METRIX
NEW
Tamper Recovery — K. Osei · GHS 153.92
📋
Case management — disputes, tamper cases, payment plans. All auto-assigned from METRIX and EASIPAWA.
🔒
Account freeze & lift — CROs can freeze disconnections while disputes are active, and lift on resolution.
💳
Payment plans — 2-part, 3-part, or full settlement. Sent directly to customer’s EASIPAWA app.
NERIS FIELD INTELLIGENCE · YOU ARE HERE
METRIX
Field data capture · Meter inspection · Real-time reporting
metrix.nerisafrica.com
METRIX
K. MENSAH · MX-0041
● ONLINE
TASKS TODAY
7
3 critical
COMPLETED
3
Synced live
VERDICT
TAMPER
MDN-04-0847
ACTIVE TASK — MDN-04-0847 · HAATSO ROAD
Gate 1: 410 kWh → Gate 2: 262 kWh
36.1% LOSS
📷
Three scan methods — camera barcode, NFC tap, or manual ID entry. GPS confirms on-site presence.
Two-gate field verdict — officer enters readings; NERIS calculates loss, applies tariff, delivers TAMPER/NORMAL/SUSPICIOUS.
🔄
Live sync — every verdict updates GRIDWATCH, creates a case in EASIPOWER, and notifies the customer’s EASIPAWA.
NERIS · CONSUMER PLATFORM
EASIPAWA
Billing visibility · Consumer engagement · Dispute reporting
easipawa.nerisafrica.com
EASIPAWA
K. ASANTE
🔔
Good morning,
KWABENA ASANTE
THIS MONTH
284 kWh
AMOUNT DUE
GHS 187.40
TARIFF
Lifeline
R1
LAST BILL
✓ PAID
On time
DISPUTES
1
In review
🧾
Bill transparency — full breakdown of usage, tariff, charges. Prepaid balance and top-up for prepaid accounts.
💳
Multi-channel payment — MTN MoMo, Telecel Cash, AirtelTigo, bank card. Instalment plans built in.
⚖️
Dispute management — customers file disputes; disconnection freezes automatically while under review.
The accountability loop: GRIDWATCH flags the loss → METRIX deploys the field officer → EASIPOWER Staff handles the customer dispute → EASIPAWA notifies the customer → GRIDWATCH measures the outcome. Every action is linked, every officer's performance is visible, and revenue recovery is end-to-end automated.
THE COMPANY

Ayivi Solutions
Limited

AYIVI SOLUTIONS LIMITED is a Ghana-based technology company focused on building systems for the African operating environment. Organisations across the region operate within a unique mix of rapid growth, infrastructure constraints and mobile-first usage patterns — requiring systems that are both robust and adaptable.

We do not deliver generic software. We design and implement systems engineered for operational reliability, scalability and long-term use. Every engagement is custom-architected and aligned to the standards required by mission-critical institutions.

"We build systems designed to endure — not applications built to be replaced."
INSTITUTIONAL-GRADE ARCHITECTURE
END-TO-END DELIVERY
BUILT FOR THE REGION
SYSTEMS, NOT SOFTWARE
Visit ayivisolutions.com ↗
AYIVI
Ayivi Solutions Limited
Ghana-based technology company. Builders of the NERIS platform — GRIDWATCH, METRIX, EASIPOWER, EASIPAWA — and of systems across energy, health, education, governance, fintech, agritech and broadcast.
ayivisolutions.com ↗
ENGAGE WITH NERIS METRIX

Transform Your
Field Operations.

Request a live product demonstration, explore deployment options for your utility, or reach out to begin a partnership conversation with the Ayivi Solutions team.